Overview:
At VR Card Maker, we take pride in delivering high-quality printed business cards and accessories. Since all our products are custom-made as per your specifications, we do not accept returns or offer refunds. However, if there is an issue with the printing quality, we will assess the concern and, if deemed valid, we will reprint the order at no additional cost.
Quality Assurance and Remakes:
We strive to ensure that every order meets our quality standards. If you receive a product with a printing defect or error caused by us, please contact us within 7 days of receiving your order. To process your request, we require:
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A clear photograph of the defective product
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Your order number
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A description of the issue
Once we review your claim and verify the defect, we will initiate a reprint and ship a corrected product to you as soon as possible.
Non-Returnable and Non-Refundable Items
Since all our products are custom-made, we do not accept returns, exchanges, or refunds under the following conditions:
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Customer-provided design errors (such as typos, low-resolution images, or incorrect details)
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Color variations due to screen differences
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Change of mind after the order has been processed
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Delays caused by shipping carriers
Advance Payment Policy
All orders require full payment in advance before production begins. This policy ensures that we can provide timely and efficient service to all our customers.
Need Assistance?
If you have any questions regarding our policy or need assistance with an order, please contact us at vrcardmaker@gmail.com or You can call us at +91-8968888188. Our team will be happy to assist you.